Your customer email, answered in your own words.
Sophie reads the mail you have already answered, learns how you write, and handles the questions that come back every week. From your own inbox. You decide when she sends.
Free while she is only reading and drafting. Nothing is sent until you switch her on.
Here is one email, from the moment it lands.
Nothing below is a mock-up of a feature. It is the sequence Sophie actually runs, in the order she runs it.
Poffertjes voor ons bedrijfsfeest
Hoi, we hebben op 14 december een feest voor ongeveer 80 mensen in Delft. Wat kost een kraam en zit de bediening erbij? Groet, Marieke
Hoi Marieke, Wat leuk dat jullie aan poffertjes denken. Voor 80 gasten in Delft zit je bij ons rond de twee uur bakken, en de bediening zit daar altijd bij. Om je een prijs te kunnen geven die klopt: hoe laat wil je dat we bakken, en is er stroom op de locatie?
Read it, changed nothing, pressed send. Two minutes after it arrived, in a thread your customer already recognises, from the address they wrote to.
What it takes from you
Connect the inbox you already answer from
One Google account, through Google's own consent screen. She asks to read and to reply, and nothing else. She cannot delete or change a single thing in your mailbox.
She reads backwards, once
Up to a thousand conversations you have already answered. That is where your prices, your rules and your tone come from. It takes a few minutes and you watch it happen.
She asks what your inbox could not tell her
A short set of questions about your own business, each one saying why she is asking and how often it came up. You can change every answer later.
You switch her on when you are ready
She starts in shadow mode: she writes, you read, nothing leaves. Then approve mode, where you press send. Then live, if and when you want it.
What she will not do
The reason to say this plainly is that you are about to let software into your mailbox.
She has no reach beyond the mail
- No access to your payments, invoices, bookkeeping or bank.
- No till, no stock, no order system, no CRM.
- She cannot delete, move or alter anything in your mailbox. We never ask Google for that permission.
She does not guess
- No price, date or promise that is not in your own material.
- No confirming an appointment when she cannot see a calendar.
- Anything she should not decide goes to you, with what she already gathered.
Your data is stored in the EU, your access is encrypted, and disconnecting destroys it. Read the privacy statement.
Something bigger than an inbox?
Sophie came out of the studio that still runs her. We build and operate automation for companies with work that repeats: support, e-commerce operations, finance back office, ad accounts, integrations.